Comfortmaker Heat Pumps

SoftSound® Deluxe Series

Comfortmaker SoftSound Deluxe 18 Heat Pump (CVH8)

  • Our highest efficiency heat pump series that delivers superior electric cooling and heating as well as summer dehumidification
  • Works with intelligent home comfort systems when paired with an Observer® communicating wall control and communicating indoor unit
  • Part of a dual fuel system when paired with a compatible furnace and thermostat
SoftSound Deluxe 18 with SmartSense™ (CVH8)
Comfortmaker SoftSound Deluxe 18 Heat Pump (CVH8)

Enjoy comfort without compromise, thanks to our variable-speed heat pump with SmartSense™ technology. This whisper-quiet system efficiently adapts to changing conditions so you stay comfy with outstanding efficiency. Use it year-round in most climates with enhanced summer humidity control and warm winter heating even in colder temperatures. Or, combine it with a compatible gas furnace and thermostat to gain dual fuel heating efficiency in more extreme climates. You can also enjoy the convenience of remote access and the assurance of best levels of performance and comfort management when you pair it with a complete Observer® communicating system, including the energy-smart Observer communicating wall control with Wi-Fi® capability.1

Features & Benefits

  • Up to 19 SEER/13 EER cooling
  • Up to 11 HSPF heating
  • ENERGY STAR® qualified
  • Quiet performance (as low as 56 decibels)*
  • 5 stages of variable-speed compressor operation, providing our best temperature and summer humidity control
  • Variable-speed fan works with compressor for best levels of quiet, efficient operation
  • Dual fuel capable with a compatible gas furnace and thermostat for energy-saving heating
  • Durably built with tight wire grille and protective corner posts to withstand bad weather and debris
  • Designed for corrosion resistance and lasting performance
  • Wi-Fi® enabled remote access with the Observer® communicating wall control1
  • 10-Year No Hassle Replacement™ Limited Warranty±
  • 10-Year Parts Limited Warranty+

*Quietest size within each model group during most common cooling operating condition.

+No Hassle Replacement™ Limited Warranty: If compressor, coil or heat exchanger fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable unit will be provided.

±10-Year Parts Limited Warranty: Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.

1Wi-Fi® is a registered trademark of the Wi-Fi Alliance Corporation.

SoftSound Deluxe 19 (CCH9)
Comfortmaker SoftSound Deluxe 19 Heat Pump (CCH9)

Take your home to a new level of comfort with our highest-efficiency heat pump that gets up to a 19 SEER cooling rating. It features a two-stage scroll compressor and variable-speed fan for quiet electric heating and cooling that operates mostly in quieter, low stage. Use it year round in warmer climates, or combine it with a compatible gas furnace and thermostat to gain dual fuel heating efficiency in colder climates. You can also enjoy the convenience of remote access and the assurance of best levels of performance and comfort management when you pair it with a complete Observer® communicating system, including the energry-smart Observer communicating wall control with Wi-Fi® capability.

Features & Benefits

  • Up to 19 SEER/13.7 EER cooling
  • Up to 10 HSPF heating
  • ENERGY STAR® qualified
  • Quiet performance (as low as 66 decibels)*
  • Two-stage compressor for improved temperature and summer humidity control
  • Variable-speed fan works with compressor for best levels of quiet, efficient operation
  • Dual fuel capable with a compatible gas furnace and thermostat for energy-saving heating
  • Durably built with tight wire grille and protective corner posts to withstand bad weather and debris
  • Designed for corrosion resistance and lasting performance
  • Wi-Fi® enabled remote access with the Observer® communicating wall control1
  • 10-Year No Hassle Replacement™ Limited Warranty±
  • 10-Year Parts Limited Warranty+

*Quietest size within each model group during most common cooling operating condition.

+No Hassle Replacement™ Limited Warranty: If compressor, coil or heat exchanger fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable unit will be provided.

±10-Year Parts Limited Warranty: Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.

1Wi-Fi® is a registered trademark of the Wi-Fi Alliance Corporation.

SoftSound Deluxe 16 (CCH6)
Comfortmaker SoftSound Deluxe 16 Heat Pump (CCH6)

Now you can get high-efficiency comfort from one powerful unit with our electric heat pump that gets up to a 17.5 SEER cooling rating. It delivers reliable heating and cooling using a two-stage scroll compressor that operates mostly in a quieter, more efficient low stage. Combine it with a compatible gas furnace and thermostat for greater dual fuel heating energy and cost savings in colder climates. You can also enjoy the convenience of remote access and the assurance of best levels of performance and comfort management when you pair it with a complete Observer® communicating system, including the energy-smart Observer® communicating wall control with Wi-Fi® capability.

Features & Benefits

  • Up to 17.5 SEER/13.5 EER cooling
  • Up to 9.5 HSPF heating
  • ENERGY STAR® qualified
  • Quiet performance (as low as 68 decibels)*
  • Two-stage compressor for improved temperature and summer humidity control
  • Dual fuel capable with a compatible gas furnace and thermostat for energy-saving heating
  • Durably built with tight wire grille and protective corner posts to withstand bad weather and debris
  • Designed for corrosion resistance and lasting performance
  • Wi-Fi® enabled remote access with the Observer® communicating wall control1
  • 10-Year No Hassle Replacement™ Limited Warranty±
  • 10-Year Parts Limited Warranty+

*Quietest size within each model group during most common cooling operating condition.

+No Hassle Replacement™ Limited Warranty: If compressor, coil or heat exchanger fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable unit will be provided.

±10-Year Parts Limited Warranty: Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.

1Wi-Fi® is a registered trademark of the Wi-Fi Alliance Corporation.

SoftSound® Series

Comfortmaker SoftSound 15 Heat Pump (CSH5)

  • Lasting performance and efficiency come together to make this heat pump series the perfect addition for consistent, year-round comfort
  • Delivers reliable air conditioning, electric heating and summer dehumidification with SEER cooling ratings up to 16
  • Dual fuel capable when paired with a compatible furnace and thermostat
SoftSound 15 (CSH5)
Comfortmaker SoftSound 15 Heat Pump (CSH5)

You can experience quiet comfort with our high-efficiency heat pump that gets up to a 16 SEER cooling rating. It features a single-stage scroll compressor for electric heating and cooling. Use it year round in warmer climates, or pair it with a compatible gas furnace and thermostat to gain dual fuel heating efficiency in colder climates. You can also enjoy the convenience of remote access and the assurance of best levels of performance and comfort management when you pair it with a complete Observer® communicating system, including the energry-smart Observer® communicating wall control with Wi-Fi® capability.

Features & Benefits

  • Up to 16 SEER/13 EER cooling
  • Up to 9 HSPF heating
  • ENERGY STAR® qualified
  • Quiet performance (as low as 69 decibels)*
  • Single-stage compressor operation
  • Dual fuel capable with a compatible gas furnace and thermostat for energy-saving heating
  • Durably built with tight wire grille and protective corner posts to withstand bad weather and debris
  • Designed for corrosion resistance and lasting performance
  • Wi-Fi® enabled remote access with the Observer® communicating wall control1
  • 5-Year No Hassle Replacement™ Limited Warranty±
  • 10-Year Parts Limited Warranty+

*Quietest size within each model group during most common cooling operating condition.

+No Hassle Replacement™ Limited Warranty: If compressor, coil or heat exchanger fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable unit will be provided.

±10-Year Parts Limited Warranty: Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.

1Wi-Fi® is a registered trademark of the Wi-Fi Alliance Corporation.

SoftSound 14 (CSH4)
Comfortmaker SoftSound 14 Heat Pump (CSH4)

Enjoy efficient heating and cooling with the added potential for remote comfort control. Save energy with up to 14 SEER cooling, and enjoy the savings for years because this model is built for tough, lasting durability. Pair it with a complete Observer® communicating system, including the Observer® communicating wall control with Wi-Fi® capability, for the convenience of internet-based access along with improved energy-saving performance and comfort management.

Features & Benefits

  • Up to 14 SEER/12.2 EER cooling
  • Up to 8.2 HSPF heating
  • Quiet performance (as low as 74 decibels)*
  • Single-stage compressor operation
  • Dual fuel capable with a compatible gas furnace and thermostat for energy-saving heating
  • Durably built with tight wire grille and protective corner posts to withstand bad weather and debris
  • Designed for corrosion resistance and lasting performance
  • Wi-Fi® enabled remote access with the Observer® communicating wall control1
  • 1-Year No Hassle Replacement™ Limited Warranty±
  • 10-Year Parts Limited Warranty+

*Quietest size within each model group during most common cooling operating condition.

+No Hassle Replacement™ Limited Warranty: If compressor, coil or heat exchanger fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable unit will be provided.

±10-Year Parts Limited Warranty: Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.

1Wi-Fi® is a registered trademark of the Wi-Fi Alliance Corporation.

Performance Series

Comfortmaker Performance 15 Heat Pump (NXH5)

  • Our economical heat pump series that delivers efficient electric cooling and heating as well as summer dehumidification
  • Dual fuel capable with compatible furnace and thermostat for energy-saving performance
Performance 15 (NXH5)
Comfortmaker Performance 15 Heat Pump (NXH5)

You’ll find the reliable comfort you want with the efficient, budget-friendly heat pump that gets a 15 SEER cooling rating. It features a single-stage scroll compressor for quiet electric heating and cooling. Use it year round in warmer climates, or pair it with a compatible gas furnace and thermostat to gain dual fuel heating efficiency in colder climates. It is ENERGY STAR® qualified, which means you can enjoy money-saving, efficient comfort.

Features & Benefits

  • Up to 15 SEER/12.5 EER cooling
  • Up to 8.5 HSPF heating
  • ENERGY STAR® qualified
  • Quiet performance (as low as 69 decibels)*
  • Single-stage compressor operation
  • Dual fuel capable with a compatible gas furnace and thermostat for energy-saving heating
  • Durably built with tight wire grille and protective corner posts to withstand bad weather and debris
  • Designed for corrosion resistance and lasting performance
  • 10-Year Parts Limited Warranty+

*Quietest size within each model group during most common cooling operating condition.

±10-Year Parts Limited Warranty: Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.

Performance 14 Compact (NH4H4)
Comfortmaker Performance 14 Compact Heat Pump (NH4H4)

Find the budget-friendly comfort you want in a compact size to fit a narrow lot with our efficient heat pump that gets a 14 SEER cooling rating. Its small design allows for close installation to your home. Use it year round in warmer climates, or pair it with a compatible gas furnace and thermostat to gain dual fuel heating efficiency in colder climates.

Features & Benefits

  • Up to 14 SEER/11.5 EER cooling
  • Up to 8.2 HSPF heating
  • Quiet performance (as low as 69 decibels)*
  • Single-stage compressor operation
  • Dual fuel capable with a compatible gas furnace and thermostat for energy-saving heating
  • Durably built with tight wire grille and protective corner posts to withstand bad weather and debris
  • Designed for corrosion resistance and lasting performance
  • Narrow cabinet design with small footprint to fit your home needs
  • 10-Year Parts Limited Warranty+

*Quietest size within each model group during most common cooling operating condition.

±10-Year Parts Limited Warranty: Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.

Performance 14 (N4H4)
Comfortmaker Performance 14 Heat Pump (N4H4)

Now you can get the reliable comfort you want with the budget-friendly heat pump that gets a 14 SEER cooling rating. It features a single-stage scroll compressor for quiet electric heating and cooling. Use it year round in warmer climates, or pair it with a compatible gas furnace and thermostat to gain dual fuel heating efficiency in colder climates.

Features & Benefits

  • Up to 14 SEER/11.5 EER cooling
  • Up to 8.2 HSPF heating
  • Quiet performance (as low as 69 decibels)*
  • Single-stage compressor operation
  • Dual fuel capable with a compatible gas furnace and thermostat for energy-saving heating
  • Durably built with tight wire grille and protective corner posts to withstand bad weather and debris
  • Designed for corrosion resistance and lasting performance
  • 10-Year Parts Limited Warranty+

*Quietest size within each model group during most common cooling operating condition.

±10-Year Parts Limited Warranty: Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.

Performance 14 Coastal (N4H4**C)
Comfortmaker Performance 14 Coastal Heat Pump (N4H4**C)

If you live near the coast, you know how hard salt air is on your heating and cooling system. Now you can get the reliable comfort you want with the budget-friendly heat pump that defies salt air. It features a dependable, single-stage scroll compressor for quiet electric heating and cooling but what helps it outlast other heat pumps is a special coating on its coil fins and all over paint coverage on the casing.

Features & Benefits

  • Up to 14 SEER/11.5 EER cooling
  • Up to 8.2 HSPF heating
  • Quiet performance (as low as 69 decibels)*
  • Single-stage compressor operation
  • Dual fuel capable with a compatible gas furnace and thermostat for energy-saving heating
  • Durably built to withstand bad weather and debris
  • Designed specifically for the salt air environment of coastal regions for lasting performance
  • 10-Year Parts Limited Warranty+

*Quietest size within each model group during most common cooling operating condition.

±10-Year Parts Limited Warranty: Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.

Performance 13 Coastal (N4H3**C)
Comfortmaker Performance 13 Coastal Heat Pump (N4H3**C)

Your comfort will stay intact with our reliable, budget-friendly heat pump designed for coastal “salt air” applications where durability really matters. It features a single-stage scroll compressor for quiet electric heating and cooling. Use it year round in warmer climates, or pair it with a compatible gas furnace and thermostat to gain dual fuel heating efficiency in colder climates.

Features & Benefits

  • Up to 13 SEER/11 EER cooling
  • Up to 7.7 HSPF heating
  • Quiet performance (as low as 69 decibels)*
  • Single-stage compressor operation
  • Dual fuel capable with a compatible gas furnace and thermostat for energy-saving heating
  • Durably built to withstand bad weather and debris
  • Designed specifically for the salt air environment of coastal regions for lasting performance
  • 10-Year Parts Limited Warranty+

*Quietest size within each model group during most common cooling operating condition.

±10-Year Parts Limited Warranty: Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.

Performance 13 (N4H3)
Comfortmaker Performance 13 Heat Pump (N4H3)

Your comfort will stay intact all year with our reliable, budget-friendly heat pump that gets a 13 SEER cooling rating. It features a single-stage scroll compressor for quiet electric heating and cooling. Use it year round in warmer climates, or pair it with a compatible gas furnace and thermostat to gain dual fuel heating efficiency in colder climates.

Features & Benefits

  • Up to 13 SEER/11 EER cooling
  • Up to 7.7 HSPF heating
  • Quiet performance (as low as 69 decibels)*
  • Single-stage compressor operation
  • Dual fuel capable with a compatible gas furnace and thermostat for energy-saving heating
  • Durably built to withstand bad weather and debris
  • Designed for corrosion resistance and lasting performance
  • 10-Year Parts Limited Warranty+

*Quietest size within each model group during most common cooling operating condition.

±10-Year Parts Limited Warranty: Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.

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